Iperius Remote is an efficient and easy-to-use remote control and support software, with which you can quickly access to any computer connected to the internet.

Numerous new features have been introduced in the new version 3.1.0, both in the list of remote computers and in administrative management. Now the administration panel of an Iperius Remote license has been moved to a dedicated web interface, which allows greater usability and better control. The administration panel can be reached at https://adminremote.iperius.com/, and can be accessed by logging in via your Master account or an operator account.

If you need to use Iperius Remote for Smartworking, click here.

In this tutorial, we will see how to correctly set the credentials obtained after the purchase of an Iperius Remote license (be it Small, Medium, etc.) inside the software:

- the Master Account, needed to access to the contact list, as well as to all the management and organization activities of the license itself (creation and editing of operators,  display of the statistics, etc.) : you have to put it inside those computers from which you are connecting to provide an assistance. As an alternative, to take full advantage of the new users/operators system, you can directly insert your operator credentials.

- the Client Account, needed to add computers inside the contact list and build your own “address book”: in a few words, it must be put in the comouters to which you want to connect (for a remote desktop session);

Both of them consist of a username and a password (that you can change) and must be set in the “General Settings” of the software.

After downloading the Iperius Remote executable file from the website https://www.iperiusremote.com, open it and click on the “General Settings” icon (the one representing the shape of a gear, see picture below) :

Iperius Remote Start Screen

Iperius Remote Start Screen

This will open up a window (see picture below) containing several options of the program, such as the interface language and the “Company/organization name” and “Computer Description” fields, useful for customizing how to the PC is shown inside the contact list. Furthermore, you can also set a password to protect the configuration:

Iperius Remote - Settings Page

Let’s now see how to correctly configure the two accounts provided after purchasing the license.

How to configure the Master Account

Starting from the versione 3.1.0 of Iperius Remote it is possible to configure more than one Master Account or Operator Account.

The configuration can be made from the “Account” tab in the general settings. There is a drop-down list containing the configured master accounts or operator accounts.

If you upgrade from a previous version, for which a Master Account or an Operator Account had already been set, the same is shown in the drop-down list as the deafult choice.

 

You’ll just have to check the option “Use the following account” and insert your credentials: a Master Account or an operator account created inside the Administration panel. Using those credentials, Iperius Remote will be able to logon and load the list of remote computers.

Set Master Account or Operator Account

Set Master Account or Operator Account

By ticking “use the following account”, selecting the desired username and clicking “Save”, the program is indicated to use those specific credentials to access all the software functions that require user authentication and profiling (eg : List of Hosts).

To add or manage accounts, you can click on the button on the right of the drop-down menu. The form contains the list of stored and usable accounts on the left. The screen that appears is as follows:

Manage Account List

Manage Account List

Using the buttons on the right “New”, “Edit” and “Delete” you can respectively add other accounts, edit them or delete them.

Add New Master Account

Add New Master Account

 

Set Password For New Master Account

To login with the “ìMaster account is equivalent to authenticating with the “default” Administrator user of the Iperius Remote license. Starting from version 3.1.0 the Administrative Area and the Statistics Section are available in then new web-based management system, and they will always be accessible with the appropriate buttons but only after authentication, always required.

At this point, you will be able to access your contact list and, in case of an “Administrator” account or the Master Account itself, also the Statistics and the Administration panel will be available.

Start Screen with Administrative Button

How to configure the Client Account

Let’s now see how to configure the Client Account. Let’s open again the “General Settings” window, but this time let’s click on “Access Accounts” (see the image below):

Iperius Remote - General Settings window

This will show a window (see the image below) where you can set multiple client accounts, in addition to an eventual custom password to access the PC.

Iperius Remote - Access Account window

After inserting the credentials of the client account, let’s click on the “Add” button to add it to the “Access Accounts” list below.

Iperius Remote - Access Account - Add Account

The Client account just configured will be added to the list straightaway. Let’s now click on the “Save” button below (see following screenshot) to apply and save changes and make sure that your PC will be added to the contact list of that Iperius Remote license.

Iperius Remote - Access Account - Save changes

 

The fact that you can set up multiple customer accounts is useful, for example, to allow different companies that provide remote assistance to access the customer’s remote computer independently, each one with their own account.

In fact, the Client account password is also the one needed to connect to the remote computer.

(Italian, French, German, Spanish, Portuguese (Brazil))



Iperius Remote 3.1.0 – Configure Master account (or operator) and Client account
Iperius Team
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PLEASE NOTE: if you need technical support or have any sales or technical question, don't use comments. Instead open a TICKET here: https://support.iperius.net

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*****************************************

PLEASE NOTE: if you need technical support or have any sales or technical question, don't use comments. Instead open a TICKET here: https://support.iperius.net

*****************************************