Iperius Remote is an efficient and easy-to-use remote control and support software, with which you can quickly access to any computer connected to the internet.

In the latest 2.0 version we have implemented, in addition to several improvements in the stability of the software, a completely revised contact list and a new users/operators system that will allow to separate the remote sessions by grouping them by operator and viewing statistics in detail for each of them.

In this tutorial, we will see how to correctly set the credentials obtained after the purchase of an Iperius Remote license (be it Small, Medium, etc.) inside the software:

- the Master Account, needed to access to the contact list, as well as to all the management and organization activities of the license itself (creation and editing of operators,  display of the statistics, etc.) : you have to put it inside those computers from which you are connecting to provide an assistance. As an alternative, to take full advantage of the new users/operators system, you can directly insert your operator credentials.
– the Client Account, needed to add computers inside the contact list and build your own “address book” by: in a few words, it must be put inside the PCs to which you are connecting to (for a remote assistance or control);

Both of them consist of a username and a password (editable) and must be set inside the “General Settings” menu of the software.

After downloading Iperius Remote exe file from the website https://www.iperiusremote.com, let’s open it and click on the “General Settings” icon (the one representing the shape of a cog, see picture below) :

Iperius Remote - Main Window

This will open up a window (see picture below) containing several options of the program, such as language (in addition to English, Iperius Remote is fully translated in other 6 languages) and the “Company/organization name” and “Computer Description” fields, useful for customizing how to the PC is shown inside the contact list. Furthermore, you can also set a password to protect the configuration:

Iperius Remote - Settings Page

Let’s now see how to correctly configure the two accounts provided after purchasing the license.

Configure Master Account

Let’s start from the Master Account: first of all, let’s click on the “Account” tab (see screenshot below):

Iperius Remote - General Settings

The display will change to a very simple window (see picture below) where you’ll just have to check the option “Use the following account” and insert your credentials, be they a Master Account or an operator account created inside the Administration panel. Using credentials, Iperius Remote will be able to logon and load contact list, users and all statistics associated to that account.

Iperius Remote - Account Page

After setting a master account or an operator account, you will just have to click on the “Save” button below to apply the changes (see picture below):

Iperius Remote - Account Page - Saving account

NB: Using the Master account to login is equivalent to login as the “default” administrator of the Iperius Remote license, so both the Administration panel and the statistics of all users will be available by clicking on the appropriate icons on the software main window.

At this point, you will be able to access your contact list and, in case of an “Administrator” account or the Master Account itself, also the Statistics and the Administration panel will be available.

Iperius Remote - Main Window

Configurare Client Account

Let’s now see how to configure Client Account. Let’s open again the “General Settings” window, but this time let’s click on the window “Access Accounts” (see screenshot below):

Iperius Remote - General Settings window

This will open up a window (see picture below) where you can set multiple client accounts, in addition to an eventual custom password to access the PC.

Iperius Remote - Access Account window

After inserting the credentials of the client account, let’s click on the “Add” button to add it to the “Access Accounts” list below.

Iperius Remote - Access Account - Add Account

The Client account just configured will be added to the list straightaway. Let’s now click on the “Save” button below (see following screenshot) to apply and save changes and make sure that your PC will be added to the contact list of that Iperius Remote license.

Iperius Remote - Access Account - Save changes


(Italian, French, German, Spanish, Portuguese (Brazil))

Iperius Remote 2.0 – Configure Master account (or operator) and Client account
Iperius Team

PLEASE NOTE: if you need technical support or have any sales or technical question, don't use comments. Instead open a TICKET here: https://support.iperius.net


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PLEASE NOTE: if you need technical support or have any sales or technical question, don't use comments. Instead open a TICKET here: https://support.iperius.net